The Excellon Blog
Explore resources- Case studies
The Role of Integrated Call Center Management in Modern Dealer Management Systems
Integrating call center management into the Dealer Management System (DMS) helps eliminate these gaps.
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How EV Trends Are Influencing Dealer Management System Requirements
In growing EV markets like India, the Middle East (UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain), and Mexico, these shifts are accelerating dealership modernization strategies and pushing demand for EV-ready...
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How to Improve After-Sales Service & Customer Satisfaction with Dealer Management System (DMS)
After sales service management encompasses the range of support and assistance provided to customers once a purchase is complete.
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How a Modern DMS Can Boost Sales & Customer Satisfaction in the Middle East
In this blog post, we’ll dive into the good, the bad, and the downright ugly of a dealer management system. Whether you’re a dealership veteran or a newbie, buckle up—it’s...
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Automotive Inventory Management: The Complete Guide
Auto inventory management refers to the process of overseeing, tracking, and controlling the stock of vehicles, parts, and accessories within the automotive industry.
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Actionable Intelligence for Smarter Dealership Decisions
Get comprehensive, industry-specific analytics and dashboards across all modules, allowing the head office team to have a bird’s eye view of what’s happening across all dealerships.
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AI-Powered Demand Forecasting in a VUCA World: How to Reduce Auto Inventory Costs by 30–50% with Hybrid AI
This article outlines a hybrid AI approach to automotive demand forecasting, based on hands-on experience working with EV startups, legacy OEMs, and multi-tier suppliers.
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