Why Is Mobility a Great Thing To Implement In Every Business?

Blog on Excellon Dealer Management System

A revolution is radically reshaping the marketing, selling and distribution of entire manufacturing industry. As a manufacturer and/or franchised dealer network, get ready to triumph over years of complacency and inertia to pioneer. The transformation of the overall manufacturing industry is taking place at an incredible pace. Today people are making their product–buying decisions at the gym, restaurant, gas station, etc. The surge in use of smartphones has changed both the ways consumers search their desired product and the way businesses showcase and sell the products to potential clients which further shapes the sales results. A surge in the smarter mobile devices and the proliferation of mobile apps indicates customers’ changing shopping habits and their willingness to use smart gadgets. Every industry is striving to make the most out of this paradigm shift. All OEMs and dealers now need a platform that allows the company to create personalised experiences that also help build loyalty and trust throughout the customer life cycle. It’s time to execute new concepts that will strengthen and extend the value of a company’s brand.

How to stay ahead in the competition? 
May it is B2B or B2C, a DMS mobility solution can prove to be a game changer. Custom designing app solely for a company is the best solution to ensure delight and business success. Creative enterprise mobile apps feature the capabilities that empower OEMs and Dealers to provide a mobility solution for each customer touch point to make product buying as well as servicing convenient. The mobile application features a product catalogue to showcase product features, reviews, images, and videos. It also facilitates easy and convenient booking through integrated payment gateway. Mobile apps can help sales teams work efficiently by offering on-site customers options. New onboard technology lets you engage customers at their and this aids customers to enjoy various services offered by a company at ease. Customers can quickly search for the nearest dealer location, latest offers, get quotes, book and track services. A smartly designed platform will efficiently help business excel by enabling a rewarding and convenient customer experience. 

In addition to this, mobile apps also facilitate real-time product management, improved sales forecasting as well as faster warranty and claim settlement. It also features comprehensive tool for Sales, Pre-sales, and CRM. It offers improved customer experience right from inquiry to after-sales service, and this also spells increased revenue through higher conversions and reduced number of lost sales. 

It is possible to develop Android and iOS mobile applications for a variety of automotive businesses ranging from car dealers, sales, and services among others. Today the extensive capabilities provided by Dealer Management Software go beyond just enabling internal transactions. A Cloud Portal can prove to be a unified bridge to customer's heart. With Cloud Portal, businesses can now take the advantage of the power to engage customers and drive satisfaction higher than ever, as a Cloud Portal integrates and interfaces with other platforms and solutions in an enterprise to deliver the seamless brand image. Further, it is also possible to provide a single channel for multiple Mobile Apps to access and update information. 

From designing targeted campaigns to creating personalised quotes to Order Processing and Handling Feedbacks, all that takes into taking a business to a new level is now easier with a customised mobility solution for business that spells customer delight, quick service, convenience, and popularity.


About Excellon Software

Excellon Software is recognized as the most innovative software product company from India. The company's product portfolio encompasses a complete dealer management systemsales & distribution management systemaftermarket management softwareautomotive eCommerce solution, and B2B B2C mobile apps. Excellon Software products are used by over 30,000+ users in over 7000+ locations worldwide. Excellon Software is also a GST Suvidha Provider (GSP). It offers GST Software for GST return & management and E-Way Bill.

To know more about Excellon Software Pvt. Ltd., please visit the website