We live in a millennial world where technology is at our fingertips and a core part of our life. Have you noticed the number of apps on your smartphone? While helping you rush through your usual day at work, you’re provided with a stream of information, entertainment and a helping hand for all of your problems. With the right access to your phone’s OS, no matter if it is an iOS, Android, Bada, BlackBerry, or something else., the apps can shape, sort, and serve your data in innumerable new and useful ways. If an individual is so comfortable with the use of mobile, why not companies? ultimately it is all for the user benefit whether the app is used for B2B or B2C. And So, today’s organisations maintain a similar relationship with their Dealer Management System providers.
Doing everything possible to satisfy those very needs of the end customer from the dealer, distributor point of view, Dealer Management System providers are going above and beyond including successfully integrating third-party apps, customising apps and developing new fresh apps as per the client needs. Innovations in data exchange, data extraction and system integration have enabled companies to use their data in order to achieve better results. Using a customised mobile application, companies can deliver value added services, shorten transaction times, boost customer sales and improved service experience while realising profits at the earliest with an extra but valuable benefit of “Customer Satisfaction”.
And this is not just limited to companies alone. Customer centric apps too benefit immensely. Right from receiving real-time quotations, integrated payment offers, managing bookings and requests - a rewarding customer experience becomes an added bonus. In fact, specially designed motorist apps for car and bike lovers are available to aid tracking and gather vehicle information. Customised Dealer Management System platforms, with their emphasis on data access and vendor flexibility, are ideal for forward-thinking companies seeking to establish a competitive advantage through innovation.
At Excellon Software, with an experience over a decade, we are now highly eligible and qualified Dealer Management System provider with our own platform that can be integrated with any of the analytical system like SAP, Salesforce, Java, Tally, Oracle, etc. with ample scope of customization as per the client business process and need. We also have a vast variety of mobile applications like Excellon Connect, developed in-house for achieving clients demands and ultimately end customer satisfaction. Thus, we are the most referred service provider when customization is the key!
Still looking for the right Dealer Management Solution provider? Try Excellon 5 Dealer Management Platform for transformational results.