Royal Enfield is one of the oldest motorcycle manufacturer company in the world and a division of Eicher Motors Limited, with more than 500+ locations with dealers and company owned outlets spread across India. They have global sales and service network across 5 continents.
1. SAP extended to company owned outlets and No unified DMS solution used by its dealership network. Pains in managing Order booking, sales, service, and warranty across sales & service network.
2. Challenge to implement centralized dealer management system for a company gearing up to transform and turn around its business.
3. Dealership presence in both India and other geographies required a DMS capable of having comprehensive and yet flexible processes.
1. Excellon DMS implementation brings unified operation and customer management leveraging web, with common master data for its complete dealership network and company owned outlets.
2. Integrated with backend SAP for real time information flow using innovative Integration Engine of Excellon DMS.
3. Low bandwidth requirements and rule based engine of Excellon DMS handled diverse requirement with ease.
4. Solution deployed at client's on premise data center with Broad band as connectivity for dealers. Royal Enfield is a very happy client and is getting ready to deploy our solution at their other companies.